How to contact us

Most of our customers questions are answered on our Frequently Asked Questions page. Please make sure you have read our Frequently Asked Questions before contacting us.


For general issues related to using the site:

help@BrownBear.co.uk

Order enquiries:

orders@BrownBear.co.uk

For queries regarding faulty DVDs and returns:

returns@BrownBear.co.uk

For queries regarding product information, technical or release dates:

info@BrownBear.co.uk

We appreciate your comments and suggestions:

feedback@BrownBear.co.uk

You can also enquire on the status of your order by telephone:

01451 823141 (10:00 to 17:00 Monday-Friday)

Or by mail at

Brown Bear
1 A P Ellis Road
Upper Rissington
Cheltenham
GL54 2QB
United Kingdom